Miki Follin
Assistant Account Manager - CQ Partners

Steady support for practices that need things handled well.

Miki works with hearing healthcare practices across the west, helping teams stay organized, train new staff, and keep things moving the way they should. A lot of her work happens behind the scenes - onboarding, front office support, follow-through, and the kind of day-to-day help that keeps small issues from turning into bigger ones.

Role
Account Support
Working closely with practices, staff, and owners across the west division.
Experience
15+ Years
Leadership, training, customer service, and team management in fast-moving environments.
Style
Calm + Reliable
Clear communication, strong follow-through, and support people can actually count on.

What she brings

The kind of support that makes a practice easier to run.

Miki’s work is practical. She helps new people get their footing, supports front office teams when things get busy, and stays close enough to the details to catch problems early. It is not flashy work, but it matters. It keeps people aligned, helps offices run more smoothly, and gives practices one less thing to worry about.

Training and onboarding

Helping new staff step in with a better understanding of the work and what is expected.

Front office support

Backing up the people handling patients, schedules, communication, and daily office flow.

Account coordination

Working directly with practices and owners to keep things clear, organized, and moving.

Problem solving

Stepping in early, staying steady, and helping sort things out before they snowball.

Good support usually looks simple from the outside. That is the point.

Miki Follin